The National Framework says assessments should follow a “person-centred approach”. The framework is very clear about what this looks like. The individual and their representative should be able to understand the assessment process. You should receive advice and information to maximise your ability to participate in an informed way. Decisions and rationales should be transparent from the outset for individuals, carers, family and staff alike. In other words, NHS CHC assessments should never happen behind closed doors.
Who can be a representative?
In this case, representative means any friend, unpaid carer or family member who is supporting the individual in the process. It also means anyone acting in a more formal capacity such as a welfare deputy or attorney. Or it could mean an organisation such as a legal firm representing the individual. The main point is that assessments should only happen with the full and transparent involvement of those who know the person and their history the best.
Has your relative’s NHS CHC assessment taken place behind closed doors?
If so, you may well have grounds to appeal. (As long as the assessment took place before March 20th). Not sure where to start? Then why not talk through your concerns with us? We will listen compassionately to your story. We will give practical advice in plain English. And if appropriate, we will fight your appeal all the way to the end. That is what we do every day here at Just Caring Legal. So call or email us today for more information.