Care home fee recovery or ‘third-party top-up fees’ may come about if you are eligible for local authority funding. You may find yourself in a position where a third party, usually a family member, is required to pay a ‘third-party top-up’ fee for your care. It may be that a friend or family member is already in a care home and their financial circumstances change. They then may be asked to pay a ‘third-party top-up’. Many local authorities ask for top-up fees when they should not be charged at all and the council should be meeting the full cost of care. This situation could be unlawful depending on your circumstances, and there could be grounds to challenge the local authority and recover any wrongly charged top-up fees. Subject to regional differences the ‘third-party top-up’ can be anything from £250-£500 per week. This can amount to a significant sum over a period of 12 months or more. Time limits do apply so it is vital that you contact us to see if you are eligible for a refund.
- We will assess eligibility and the amount you can potentially claim when taking on a care home fee recovery ‘third party top up fee’ case. Simply fill out a free initial assessment questionnaire and then a member of staff will call you to discuss your unique case and find out whether you can make a claim.
Option 1 Full process
- A Just Caring Legal solicitor will carry out the full process of recovering ‘third-party top-up fees’ from start to finish on your behalf. This will be done on a Contingency Fee Agreement (“no win no fee”) basis by deducting a percentage from the total sum we recover on your behalf. Eligibility for this type of funding will depend on the circumstances of your case. If we are not successful, there is nothing for you to pay.
Option 2 Fixed fee complaint
- A fixed fee is available to lodge a complaint either within the local authority’s complaints procedure or with the Local Government Ombudsman for recovery of third party top-up fees.
Full details of our fees will be available for each service to be tailored to your needs when you make your initial enquiry.
Should you really be paying a third-party top-up fee? Are you eligible for care fees recovery? Don’t pay a ‘third party top-up fee if you don’t have to.