Just Caring Legal was approached in March by Mrs Stephenson from Peterlee and she wrote ‘Rosalind provided an efficient and sympathetic service. She was able to use her expertise and knowledge relating to NHS Continuing Healthcare funding to help me to prepare detailed and appropriate documentation. I was able to use this in the DST meeting to show that my mother had a ‘primary health need’. This enabled me to secure full funding on behalf of my mother.’
2017 was an excellent start as a client from Gloucestershire wrote ‘My adopted daughter has the most profound and complex of disabilities from brain impairment at birth and requires the highest level of round the clock care at home. I have had extreme problems while dealing with the administration of NHS Continuing Healthcare funding and I have written to over 80 UK legal practices, law centres and similar organisations to ask for help. The only one to respond with an offer of positive assistance was Just Caring Legal and I will never be able to express my gratitude sufficiently for the work that was undertaken as well as for the efficiency and the manner to which it was offered.’
In December 2016, Ms Robson from Tyneside generously responded as follows: ‘My father suffers from Alzheimer’s and has been in care for the past 6 months, awaiting a permanent residential bed due to my mother’s terminal illness. As you can imagine this is a very stressful time for all concerned but the lack of assistance and help from the care providers and social services added to this.
Not knowing where to turn to initially, I contacted justcaringlegal.co.uk and spoke with Rosalind – she was able to give me advice that was supportive when dealing with the care provider and social services and I then understood the difference between NHS funding and LA funding and my father’s potential entitlement to both.
Due to the discussions and support provided, I felt empowered and confident when dealing with the relevant authorities. Although the situation remains very distressing, I feel that the advice given helped relieve some of the additional pressure for the family on the minefield that surrounds funding entitlement for residential care. Thank you for all of your help.’
In November 2016, Mr Ralf Thoburn, an Accountant from South Shields responded to Just Caring Legal by saying ‘Thank you very much for looking after my mother’s case. You have been extremely helpful and supportive throughout what is a very unfamiliar process for me. Despite being a “professional” man, this is not an area of rules and regulations that I am familiar with and I needed all the help and guidance which you delivered to me in a very clear and understandable way. As a businessman though, I can’t fail to be impressed by your efficient systems and the way you always told me when to expect your guidance and it always arrived on time every time. As a son you helped in a difficult time for my mother with empathy and understanding. I shall not hesitate to recommend Just Caring.’
In October 2016, Mrs Carole Taylor from Redcar kindly said ‘I sought advice from ‘Just Caring Legal’ regarding care for my elderly father. I was extremely impressed with the excellent level of advice and expertise I received. Roz was very generous with her time, always communicating in a professional, direct and knowledgeable manner. I had total confidence in her and would definitely recommend ‘Just Caring Legal’.
In September 2016, Mr Fenwick from South Tyneside said ‘I would recommend anyone to your firm, you have helped our family to a first class degree’.
In August 2016, Mr Atkinson from Guisborough kindly said ‘Just Caring Legal has provided an excellent service in carrying out the work to progress my claim against the NHS on behalf of my late mother. The work was carried out in a sympathetic and professional manner and progressed speedily whilst keeping me informed at all times. I would happily recommend this firm to anybody facing similar difficult circumstances.’
Clients who are wrongly denied NHS Continuing Healthcare funding are important to us and we are keen to get it right. If you are pleased with the work we have done and you would like to provide us with a testimonial regarding any of our services, please contact us.